Find answers to common questions about our products, services, and policies.
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Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.
We apologize for the inconvenience. Please contact us immediately at contact@dndstudio.pk with photos of the defect, and we will arrange a replacement.
The customer is responsible for shipping costs when returning items for an exchange (e.g., size issues or change of mind). If the item is faulty, D&D will bear the cost.
No, you can place an order as a guest. However, creating an account allows you to track your orders and saves your details for faster checkout next time.
You can request a cancellation or change within 48 hours of placing the order. Once the order has been processed or dispatched, we cannot make any changes.